Billing Information

Credit Card Surcharge

Effective 3/9/26, a surcharge of 3% will be applied to all credit card transactions. We do not surcharge debit, HSA, FSA, or prepaid cards.

Financial Policy

Northern Rockies Orthopaedics accepts cash, check, MasterCard, Visa, Discover, American Express and Care Credit. Payment is expected at the time of your visit.

Non-Insured Patients

All office procedures are to be paid in full at the time of service. If you require a procedure, an estimate will be provided. 80% of the procedure estimate is due prior to the service being performed with balance being due in full upon receipt of your first statement.

Insured Patients

We ask that you pay for your portion of your services at the time of your visit, even if you have insurance coverage. You will then be reimbursed after your insurance company determines your benefits.

All co-payments are collected at the time of service. If you require a procedure, for your convenience, we will contact your insurance company for benefits specific to your plan and an estimate will be provided to you. Any co-insurance, deductible, or non-covered services are due prior to the service being performed with the balance being due in full upon receipt of your first statement.

Referrals

If your plan requires a referral from your primary care physician it is your responsibility to obtain it prior to your appointment and to have it with you at the time of the appointment. If you do not have your referral, you may be required to reschedule.

Child Custody

Northern Rockies Orthopaedics will bill the insurance carrier for both parents. However, the parent that signs for services will be responsible for all outstanding charges and balances unless you have a court order otherwise.

For your convenience, we provide the following payment options:

1. Pre-qualification with a medical financing program
2. Mastercard, Visa, American Express, or Discover
3. Cash or check

Pre-Existing Conditions

Your medical insurance may not cover conditions that existed before you enrolled in the plan. Even though your plan may not cover certain conditions, treatment may still be necessary.

Office Hours

Our staff is available to answer questions Monday through Friday, 7:00 a.m. to 5:00 p.m.

Please feel free to call us at (406) 728-6101.